At Shri Dhan Kuber Movers and Packers, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal Information: Name, address, phone number, email address, and identification documents required for service delivery.
Service Information: Details about your moving requirements, inventory lists, pickup and delivery addresses, and service preferences.
Payment Information: Billing address, payment method details, and transaction records (processed securely through encrypted channels).
Communication Records: Phone calls, emails, messages, and feedback provided during service interactions.
How We Use Your Information
Service Delivery: To provide moving, packing, and storage services as requested and to coordinate logistics.
Communication: To contact you regarding service updates, scheduling, and customer support.
Quality Improvement: To analyze service performance and improve our offerings based on customer feedback.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Marketing: To send promotional offers and service updates (with your consent, which can be withdrawn anytime).
Information Sharing
Service Partners: We may share necessary information with trusted partners, subcontractors, and vendors involved in service delivery.
Legal Requirements: Information may be disclosed when required by law, court orders, or government authorities.
Business Transfers: In case of merger, acquisition, or sale of business assets, customer information may be transferred to the new entity.
No Third-Party Sales: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
Protection Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Secure Storage: Personal data is stored in secure systems with restricted access limited to authorized personnel only.
Data Retention: We retain your information only as long as necessary for service delivery and legal compliance, typically for 7 years after service completion.
Your Rights
Access: You have the right to request access to your personal information we hold.
Correction: You can request correction of inaccurate or incomplete personal information.
Deletion: You may request deletion of your personal information, subject to legal and business requirements.
Opt-out: You can opt-out of marketing communications at any time by contacting us or using unsubscribe links.
Cookies and Website Data
Website Usage: Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Analytics: We may use web analytics tools to understand how visitors interact with our website.
Cookie Control: You can control cookie settings through your browser preferences.
Contact Information
For any privacy-related questions, concerns, or requests, please contact us at:
